Frequently Asked Questions
Expert answers for your high-performance projection and electronics needs.
How long does shipping take for heavy-duty projection screens?
Standard ground shipping typically takes 3-7 business days. For oversized projection screens or specialized mounting hardware, transit times may vary depending on the freight carrier and your specific location.
Do you offer technical support for system installation?
Yes, our team of experts provides remote technical assistance for all equipment purchased through Protech Projection Systems. We can guide you through setup, calibration, and troubleshooting for projectors and integrated audio systems.
What is your return policy on electronic components?
Most unopened electronics can be returned within 30 days of delivery. Please note that certain professional-grade equipment may be subject to a restocking fee, and items must be in their original packaging with all accessories included.
Are your products covered by a manufacturer warranty?
Absolutely. All new projectors, screens, and electronics are backed by full manufacturer warranties. We also offer extended protection plans for many of our high-end display solutions for added peace of mind.
Do you provide bulk discounts for educational or corporate institutions?
Yes, we specialize in B2B and institutional sales. We offer competitive volume pricing and tax-exempt purchasing for schools, government agencies, and corporate offices. Please contact our sales team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and wire transfers. For qualified institutional buyers, we also accept formal Purchase Orders (POs).